ChargX Documentation

Refund transaction

This section provides step-by-step examples (or *recipes*) showing how to Refund transaction.

Good to Know

Sometimes you may receive en error The referenced transaction does not meet the criteria for issuing a credit when do refund. In practice it almost always means one of these:

  • the original charge hasn't settled yet (still in Captured/Pending Settlement). You can't refund an unsettled transaction—void it instead, or wait until the batch settles and then refund.
  • it's too old. By default, it only allows refunds on transactions settled within the last ~180 days

Steps

  1. Refund transaction

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